Privacy Policy
Made By You respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices available to you.
Information we collect
We may collect information you provide when you book a class or studio reservation, place a clay order, join the mailing list, submit a contact form, or communicate with us. This may include your name, email address, phone number, billing details, booking details, order details, and the content of your message.
Payments are processed by third-party payment providers. Made By You does not receive or store your full payment card number.
The website and its service providers may automatically collect technical information such as your IP address, browser type, device information, referring pages, pages viewed, and cookie data.
How we use information
We use information to:
Process bookings, registrations, and clay orders.
Confirm availability, pickup details, payments, changes, and cancellations.
Respond to questions and provide customer support.
Send newsletters or promotions when you choose to subscribe.
Operate, secure, analyze, and improve the website.
Prevent fraud and comply with legal obligations.
How information is shared
We share information only as needed with service providers that help us operate the website and serve customers. These may include Squarespace, Acuity Scheduling, payment processors, email and newsletter providers, analytics providers, and professional advisers. These providers handle information under their own terms and privacy practices.
We may disclose information when required by law, to protect our rights or safety, or as part of a lawful business transfer. We do not sell personal information for money.
Cookies and analytics
This website may use essential cookies for security, checkout, scheduling, forms, and site functions. It may also use analytics cookies to understand website activity. You can control cookies through your browser settings. Blocking cookies may prevent parts of the website from working correctly.
Email choices
You can unsubscribe from marketing emails by using the unsubscribe link in an email or contacting us. We may still send service messages about an active booking, order, or customer request.
Data retention and security
We keep information only for as long as reasonably needed for the purposes described here, including customer service, accounting, dispute resolution, and legal requirements. We use reasonable administrative and technical measures to protect information. No online system can guarantee complete security.
Your privacy choices
You may ask to access, correct, delete, or receive a copy of personal information we hold about you, subject to applicable law and legitimate recordkeeping requirements. You may also ask about how we use or share your information. Send requests to madebyyou715@gmail.com. We may need to verify your identity before completing a request.
Children
This website is intended for adults arranging purchases, bookings, or activities. It is not directed to children under 13, and we do not knowingly collect personal information directly from a child under 13 without appropriate parental involvement. A parent or guardian should make bookings and purchases for minors.
Third-party links
The website may link to third-party services. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy as our services or legal obligations change. The effective date at the top shows the latest revision.
Contact
Made By You
715 Main Street
Springfield, Oregon 97477
541-520-0731